Not all car insurance companies are created equal. We surveyed more than 10,000 drivers to learn more about their car insurance experience, focusing on key areas like customer service, claims handling, and customer loyalty. Using that data, we rated the best car insurance companies of 2022 to help you find the best one.
.jpg)
According to our 2022 data, the best car insurance company is USAA, but its insurance products are only available to members of the military community. If that doesn’t apply to you, the next best option is State Farm, which holds the No. 2 spot in our analysis.
To determine the best car insurance companies, we analyzed rates data as well as feedback from policyholders, with specific attention to customer service, claims handling, customer loyalty, and policy renewal. We also asked survey participants how likely they were to recommend their existing insurer to a driver shopping for a new policy.
If you’re looking for auto insurance, this list can help you compare insurers based on the factors that matter most to you. Though USAA and State Farm lead the pack, you may find a better fit with one of the other eight companies in our rating. As such, it’s a good idea to compare several insurers and their rates before you purchase or renew your policy.
1. USAA
USAA is the best insurance company in our ratings. According to our 2022 survey, USAA customers report the highest level of customer satisfaction and are most likely to renew their policies and recommend USAA to other drivers. USAA also has the lowest rates in our study, beating the national average by 35%.
USAA insurance products, including auto, homeowners, and renters policies, are only available to members of the military community. As such, not all drivers will be eligible for coverage through this insurer.
Learn more in our USAA review.
2. State Farm
State Farm is second in our analysis, with above-average scores in each subrating category. State Farm also has competitive rates, earning the No. 3 spot in our Cheapest Car Insurance Companies of 2022 rating. Its strong scores and low premiums make it the best insurer for drivers who aren’t eligible for USAA membership.
Learn more in our State Farm review.
3. Farmers
Farmers receives strong scores for customer service and claims handling, helping it tie for the No. 3 spot this year. It also claims the No. 3 spot in two of our subrating categories, Customer Service and Claims Handling, and has above-average scores in our Customer Loyalty and Most Likely to be Recommended categories. However, Farmers has higher-than-average rates and lower-than-average scores in our Most Likely to be Renewed category.
Learn more in our Farmers review.
3. Nationwide
Nationwide moved up two spots since our 2021 analysis, tying for the No. 3 spot. Nationwide has the second-highest scores in our Customer Loyalty and Most Likely to be Recommended subratings and above-average scores in each of the other subrating categories. Nationwide also has below-average rates for some drivers, especially those with a good driving record or poor credit.
Learn more in our Nationwide review.
3. Geico
Geico took the No. 3 rating last year and narrowly ties for that same spot in our 2022 analysis. Its position in this year’s rating is likely a product of its higher-than-average customer service score. Geico has average scores in other key categories, including Customer Loyalty and Most Likely to be Renewed. Its claims handling scores dip slightly below average, but Geico’s rates, which are the second-lowest in our study, may make it a great option for drivers looking for affordable coverage.
Learn more in our Geico review.
6. Allstate
Allstate climbed three spots this year, moving from No. 9 to No. 6. It has slightly below-average scores for most of our subratings, but that didn’t stop it from taking the No. 4 spot in our Most Likely to be Recommended subrating category. Compared to other insurers in our analysis, Allstate’s rates are some of the highest, but some drivers, like those with a speeding violation, may find Allstate’s rates to be somewhat competitive.
Learn more in our Allstate review.
6. Travelers
Travelers also had some upward movement this year, moving up two spots and tying for the No. 6 position. Travelers’ customer service score is lower than seven other insurers in our analysis, but it takes the No. 1 spot in our Claims Handling subrating category and the No. 3 spot for Most Likely to Be Renewed category. Travelers also receives an above-average score for policy renewal and offers premiums that are typically lower than the national average.
Learn more in our Travelers review.
8. Progressive
Progressive takes the No. 8 spot in our analysis. Overall, customers are generally satisfied with the ease of opening a policy, but Progressive places last in our Best for Customer Loyalty category and has below-average scores in every other subrating in our survey. Progressive customers also report being less likely to renew their policy or recommend the insurer to other drivers. However, persons with a DUI may be able to unlock savings with Progressive. Its rates for those drivers are among the lowest in our study.
Learn more in our Progressive review.
8. AAA
AAA is new to our Best Car Insurance Companies rating, and it ties with Progressive for the No. 8 spot. Its scores are below average in each category we analyzed. It does, however, take the No. 6 spot in our Most Likely to be Renewed subrating, beating Allstate, Farmers, Progressive, and American Family. AAA also has the highest average premiums in our study, but drivers considering AAA should get a quote to determine if their individual rate is more competitive.
Learn more in our AAA review.
10. American Family
American Family dropped four spots this year and ranks No. 10 in our analysis. Its scores are the lowest in most subrating categories, though American Family has a slightly higher score than Progressive in our Best for Customer Loyalty category. Despite low scores, American Family does offer competitive rates for some drivers, especially teen drivers, drivers with poor credit, and drivers with an accident or DUI on their record.